Terms of Sale

The following applies to all orders from our Gallery Store.

For Original Art, most items ship for free unless otherwise noted.  Some items due to size may require additional shipping charges.  For those items, a shipping deposit may be required at checkout in order to reserve the Original Art piece for you.  For International Orders, please contact us at orders@torosiete.museum or use our form to get an accurate estimate for best shipping prices for International destinations for items that require shipping costs.

For Original Art, all works are shipped from the Artist, and their studios may not be located in your country.  Please allow up to 5 business days for your piece to be packaged and shipped.  You will be notified by e-mail the status of your order along the way and will be given notice when your item ships and the shipping tracking number.

For Fine Art Prints, Wood Prints, Silk Scarves, Pillow Cases and Accessories, your item will be fabricated at the time of your order being processed.  Meaning, we create the piece exclusively for you.  Please allow up to 7-10 business days before your item is shipped.  We will inform you of the status of your order via email.

For Limited-Edition, Hand-Signed Prints, we create the print, and then send the print to the artist for signature.  Please allow up to 7-14 business days before your item is shipped.  At anytime you may contact us about the status of your order.  Each order is uniquely created with great care specifically for you.  If there will be a delay, you will be contacted by us via e-mail.

Because of the uniqueness of the items in our Museum Gallery Store, we do not accept Returns unless the items are damaged in shipment or are defective.  For more information, please see our Returns & Shipping Policy.

We accept Visa, Mastercard, Discover and American Express.  We also offer Financing Options at checkout by Klarna, issued by WebBank, Member FDIC.  Subject to Credit Approval.  For more information about Klarna, see the Full Terms here.

For information about your Klarna account, including payments and customer service, see the full Klarna FAQ here.  Klarna Customer Service Phone: 844-4KLARNA.